SixFab Not Responding to Support Emails

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Is anyone else having an issue with Sixfab not responding to support requests submitted via their web form?

Thank you,
Don

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Hi Don,

If you need support on the following topic, I replied under that thread.

Wwwan0 IPv6 addr but not IPv4

I have an old asset and the SDcard snapped. I installed a new OS, not a supported OS but a Debian-based Linux Distro, and went through the Sixfab CORE setup. Everything installed fine, no errors. Main Sixfab asset dashboard shows data usage. Sixfab CORE dashboard shows excellent signal from cellular modem. AT commands show latest modem firmware. But wwlan0 does not come up on its own and ip addr shows the interface as down. I used ip link set dev wwan0 up and the interface is assigned an IPv6 a…