Terminal is stuck LTE Hat for jetson nano

Even the signal is excellent and the device is online, I can not access the dedicated terminal on the sixfab. I wonder what is the solution. Moreover, I am working with my team on using a valid IP on the side of sixfab to stream a vedio from jetson nano cameras, I wonder what are the steps we have to follow to achieve this goal.


Can you provide more details about your situation, please? Are there any error messages in the terminal?