Terminal is stuck LTE Hat for jetson nano

Even the signal is excellent and the device is online, I can not access the dedicated terminal on the sixfab. I wonder what is the solution. Moreover, I am working with my team on using a valid IP on the side of sixfab to stream a vedio from jetson nano cameras, I wonder what are the steps we have to follow to achieve this goal.

Hi,

Can you provide more details about your situation, please? Are there any error messages in the terminal?