Hello, we’ve recently purchased the Sixfab Base HAT with the Telit ME910C1-WW cellular module and a few Sixfab SIM cards for a Raspberry Pi based project. After following the quick start guide, installing the Core software and registering the SIM on the connect.sixfab.com website, the HAT looses a connection to the Raspberry Pi USB interface every 30 seconds or so.
At first, it all seems to be working
lsusb shows the Telit modem connected
after 30 seconds or so the wwan0 interface is disconnected
at that moment lsusb shows the Telit modem is no longer connected
dmesg shows the disconnection and reconnection details
I’m not sure if this is a power issue but i’m using the 3a Supply that came with the Raspberry Pi and have the Sixfab base hat connected with the supplied USB cable that came with the Base HAT. No other hats are connected to the Raspberry Pi.
I’ve tried the Base HAT on 3 Raspberry Pi 4B+, all with the same results.
Any ideas or help would be greatly appreciated.
Thanks in advance