Rpi-4-quectel-eg25-g-sixfab-sim, modem does not exsist

Config.yaml :
arc: 64bit
board: “Raspberry Pi 4 Model B Rev 1.4\0”
host_name: raspberrypi

kernel: 5.15.32-v8+
last_update: 1659017836
machine: aarch64
manager_version: 1.9.1
modem_name: EC25 EG25
modem_product_id: ‘0125’
modem_vendor: Quectel
modem_vendor_id: 2c7c
platform: Linux-5.15.32-v8±aarch64-with-glibc2.31
sw_version: EG25GGBR07A08M2G

cm-log:
2022-07-28 09:40:07,548 → cm.py INFO Core Manager started.
2022-07-28 09:40:07,594 → identify.py INFO Tyring to detect modem…
2022-07-28 09:40:07,651 → identify.py WARNING Modem don’t exist in list of supported modems!
2022-07-28 09:40:07,655 → identify.py WARNING Modem vendor couldn’t be found!
2022-07-28 09:40:07,656 → cm.py ERROR identify_modem → Modem vendor couldn’t be found!

please help

Hi,

Is the modem attached? Can you share the following command outputs:

  • lsusb
  • lsusb -t
  • usb-devices