RPi 4 + Quectel EG25-G + Sixfab SIM - LTE Hat failure after weeks of use

Sixfab Connect Sixfab SIM
1

Hat setup with a Sixfab SIM and worked like a charm for 3-4 weeks.

Now I cannot get my device to communicate over LTE. This issue occurs with my SIM setup to use either “Low-cost Networks” or “All Networks” in Sixfab Connect.

Via ifconfig, my RPi 4 is receiving an IP Address from the cellular network (or that hat - however it gets the IP for the usb0 interface).

But I can’t reach any web endpoints via ping. If I ping google .com (Obviously no space between google and .com here - can’t post without space), I get an endless “From mobileap.qualcomm.com () icmp_seq=<#> Destination Net Unreachable”.

traceroute also simply stops at its first hop to “mobileap.qualcomm.com”.

Any help would be greatly appreciated!

3

Hi @chinson3 ,

Can you PM me the ICCID of the SIM you are using?

4

@ensar I’d love to! But I can’t seem to find the “Envelope” icon to send you a PM… It’s not under your avatar and I can’t find it when I browse over to your page.

5

Thanks for sharing the information with me.

You have reached the monthly 100MB limit. The connection will be available if you update your ‘Monthly Limit’ from SIM details to ‘Unlimited’.

6

@ensar That did the trick alright :joy: Thanks for your help!

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