Hello,
I am experiencing difficulty with opening the remote terminal for the raspberry pi. It was working for a short period. However, I am unable to open it again, after attempting to install a python module. The network is on, cellular status is available, and the signal quality is excellent, but it says device offline on the CORE Dashboard. May I please get some tips on how to troubleshoot this?
Thank you,
AJ
Hi,
Are there any messages in your remote terminal browser console tab?
Can you check the status of the core_agent service?
Please check the logs /home/sixfab/.core/logs/cm/agent-log and /home/sixfab/.core/logs/cm/cm-log.
Hi,
Thank you for the reply. The remote terminal says “Waiting for device” when trying to connect; it idles on this screen.
Here is the status of the core_agent
Agent Log
CM Log
Could you send me the log files?
