My SixFab Sim is active, core device is online. But I can not connect to cellular

Hello, I’m using a Quectel EC25 module to connect to cellular using my SixFab simcard. The module is connected to raspberry pi 4 b. The core device is shown active on my dashboard, my simcard is active. My APN is set to super and I have set the fleet to unlimited data. But I do not know why I can not connect to cellular network. Here is a sample output of some AT commands.

atcom AT

OK

sixfab@devomech:/opt/sixfab/core/agent $ atcom ATI

Quectel
EG25
Revision: EG25GGBR07A08M2G

OK

sixfab@devomech:/opt/sixfab/core/agent $ atcom at+ccid

+CCID: 89883070000036031282

OK

sixfab@devomech:/opt/sixfab/core/agent $ atcom at+creg

OK

sixfab@devomech:/opt/sixfab/core/agent $ atcom at+creg?

+CREG: 0,2

OK

sixfab@devomech:/opt/sixfab/core/agent $ atcom at+cgdcont?

+CGDCONT: 1,“IPV4V6”,“super”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0
+CGDCONT: 2,“IPV4V6”,“ims”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0
+CGDCONT: 3,“IPV4V6”,“SOS”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,1

OK

USB connection info:
sixfab@devomech:/opt/sixfab/core/agent $ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 080: ID 2c7c:0125 Quectel Wireless Solutions Co., Ltd. EC25 LTE modem
Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
sixfab@devomech:/opt/sixfab/core/agent $ lsusb -t
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 3: Dev 80, If 0, Class=Vendor Specific Class, Driver=option, 480M
|__ Port 3: Dev 80, If 1, Class=Vendor Specific Class, Driver=option, 480M
|__ Port 3: Dev 80, If 2, Class=Vendor Specific Class, Driver=option, 480M
|__ Port 3: Dev 80, If 3, Class=Vendor Specific Class, Driver=option, 480M
|__ Port 3: Dev 80, If 4, Class=Communications, Driver=cdc_ether, 480M
|__ Port 3: Dev 80, If 5, Class=CDC Data, Driver=cdc_ether, 480M
sixfab@devomech:/opt/sixfab/core/agent $

Network Info:
sixfab@devomech:/opt/sixfab/core/agent $ ifconfig usb0
usb0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 192.168.225.33 netmask 255.255.255.0 broadcast 192.168.225.255
inet6 fe80::92aa:6400:395e:fa6 prefixlen 64 scopeid 0x20
ether 1e:5e:e7:e2:aa:30 txqueuelen 1000 (Ethernet)
RX packets 59 bytes 3547 (3.4 KiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 332 bytes 34117 (33.3 KiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

Hi,

indicates that your device is not registered on the network.

AT+CSQ
AT+QCSQ

Can you share the AT commands output? Let’s check the signal strength of the device.

I’ll try it. But if I remember correctly CSQ was (99, 99)