LTE Hat Stopped working after plugging in a USB device to the Raspberry Pi

I have had two hats stop working after plugging in a USB 3.0 device to the Raspberry Pi. The Pi still works just fine, but all network connections through the Sixfab cellular hat stops working.

I didn’t realize this was the cause of the first board going down and switch to the second board we had. After the VNC connection went down as soon as the USB device was plugged in I realized what the cause was.

How is this possible? The IP address still comes up for the network device but I am unable to get an internet connection to work.

Are there any commands or tests I can run on the board to tell what is wrong? Reinstalling everything from scratch has had no effect on the problem.

Thanks,
Justin