EG25-G can't connect to internet

Hi There,

I am using the 4G/LTE Cellular Modem Kit with EG25-G variant and SixFab SIM on RPi 4B.
sixfab.core picks up the SIM but I can’t connect to the internet. I changed the usb0 priority to 1 and the wlan0 to 2. I have tried everything.

here are my agent_log

2021-06-03 20:59:56,472 --> main.py        ERROR    Couldn't connect, retrying in 5 seconds
2021-06-03 21:00:01,485 --> main.py        ERROR    Couldn't connect, retrying in 5 seconds
2021-06-03 21:00:06,496 --> main.py        ERROR    Couldn't connect, retrying in 5 seconds
2021-06-03 21:00:17,316 --> main.py        INFO     Setting testament, is_reconnection=False, connection_id=1
2021-06-03 21:00:17,336 --> main.py        ERROR    Couldn't connect, retrying in 5 seconds
2021-06-03 21:00:22,338 --> main.py        ERROR    Couldn't connect, retrying in 5 seconds
2021-06-03 21:00:27,354 --> main.py        ERROR    Couldn't connect, retrying in 5 seconds
2021-06-03 21:00:32,659 --> main.py        WARNING  [MONITORING] Monitoring thread not initialized, initializing
2021-06-03 21:00:32,660 --> main.py        WARNING  [MONITORING] Starting monitoring thread
2021-06-03 21:00:32,666 --> monitoring.py  DEBUG    Not connected to MQTT broker, ignoring monitoring thread. Retrying in 10 secs
2021-06-03 21:00:32,948 --> main.py        INFO     Connected to the broker
2021-06-03 21:00:42,687 --> monitoring.py  INFO     [CONFIGURATOR] Sending status update to cloud, status=recieved, request_id=p8lEbw
2021-06-03 21:00:42,698 --> monitoring.py  INFO     [CONFIGURATOR] Sending status update to cloud, status=recieved, request_id=jyPvtA
2021-06-03 21:00:42,708 --> monitoring.py  INFO     [CONFIGURATOR] Sending status update to cloud, status=recieved, request_id=62Pndg
2021-06-03 21:00:42,717 --> monitoring.py  INFO     [CONFIGURATOR] Sending status update to cloud, status=recieved, request_id=o0bYvA
2021-06-03 21:00:42,731 --> monitoring.py  DEBUG    Sending new monitoring data
2021-06-03 21:00:42,744 --> monitoring.py  DEBUG    Sending new system data
2021-06-03 21:00:42,750 --> monitoring.py  DEBUG    Sending new config data
2021-06-03 21:00:43,081 --> monitoring.py  DEBUG    Updated last monitoring data
2021-06-03 21:00:43,092 --> monitoring.py  DEBUG    Updated last system data
2021-06-03 21:00:43,218 --> monitoring.py  DEBUG    Updated last config data
2021-06-03 21:07:47,951 --> monitoring.py  INFO     [CONFIGURATOR] Sending status update to cloud, status=recieved, request_id=p8lEbw
2021-06-03 21:07:47,953 --> monitoring.py  INFO     [CONFIGURATOR] Sending status update to cloud, status=recieved, request_id=jyPvtA
2021-06-03 21:07:47,954 --> monitoring.py  INFO     [CONFIGURATOR] Sending status update to cloud, status=recieved, request_id=62Pndg
2021-06-03 21:07:47,955 --> monitoring.py  INFO     [CONFIGURATOR] Sending status update to cloud, status=recieved, request_id=o0bYvA
2021-06-03 21:07:47,971 --> monitoring.py  DEBUG    Sending new monitoring data

here are my cm_log

2021-06-03 18:13:58,836 --> identify.py        INFO     [?] System identifying...
2021-06-03 18:13:58,840 --> identify.py        DEBUG    [+] Modem vendor name
2021-06-03 18:13:58,881 --> identify.py        DEBUG    [+] Turning off AT command echo
2021-06-03 18:13:59,596 --> identify.py        DEBUG    [+] Product Name
2021-06-03 18:14:00,724 --> identify.py        DEBUG    [+] Modem USB VID and PID
2021-06-03 18:14:01,853 --> identify.py        DEBUG    [+] IMEI
2021-06-03 18:14:02,585 --> identify.py        DEBUG    [+] Modem firmware revision
2021-06-03 18:14:03,303 --> identify.py        DEBUG    [+] SIM ICCID
2021-06-03 18:14:04,092 --> identify.py        DEBUG    [>] OS Identification
2021-06-03 18:14:04,092 --> identify.py        DEBUG    [+] OS artchitecture
2021-06-03 18:14:04,147 --> identify.py        DEBUG    [+] OS machine
2021-06-03 18:14:04,156 --> identify.py        DEBUG    [+] Kernel version
2021-06-03 18:14:04,156 --> identify.py        DEBUG    [+] Host name
2021-06-03 18:14:04,156 --> identify.py        DEBUG    [+] OS platform
2021-06-03 18:14:04,165 --> identify.py        WARNING  System setup has changed!
2021-06-03 18:14:06,216 --> modem.py           INFO     Modem configuration started.
2021-06-03 18:14:07,697 --> modem.py           INFO     APN is updated succesfully : super
2021-06-03 18:14:07,697 --> modem.py           INFO     Checking the mode of modem...
2021-06-03 18:14:08,384 --> modem.py           INFO     Modem mode is not set. ECM mode will be activated soon.
2021-06-03 18:14:09,261 --> modem.py           INFO     ECM mode is activated.
2021-06-03 18:14:09,267 --> modem.py           INFO     The modem will reboot to apply changes.
2021-06-03 18:14:29,325 --> modem.py           DEBUG    Modem USB interface detected.
2021-06-03 18:14:30,042 --> modem.py           DEBUG    Modem AT FW is working.
2021-06-03 18:14:30,054 --> modem.py           INFO     Modem started.
2021-06-03 18:14:30,055 --> run.py             DEBUG    Configurator is working...
2021-06-03 18:14:30,056 --> run.py             DEBUG    Network manager is working...
2021-06-03 18:14:30,138 --> network.py         INFO     usb0 metric changed : 10000
2021-06-03 18:14:30,138 --> run.py             DEBUG    Monitor is working...
2021-06-03 18:14:32,261 --> monitor.py         DEBUG    Monitoring data updated with changes.
2021-06-03 18:14:33,262 --> modem.py           INFO     Checking the SIM is ready...
2021-06-03 18:14:33,980 --> modem.py           INFO     SIM is ready.
2021-06-03 18:14:35,981 --> modem.py           INFO     Checking the network is ready.
2021-06-03 18:14:36,721 --> modem.py           ERROR
+CREG: 0,2
+CREG: 0,2

OK


2021-06-03 18:14:36,722 --> cm.py              ERROR    check_network() ->
+CREG: 0,2

OK

2021-06-03 18:14:46,723 --> modem.py           INFO     Checking the network is ready...
2021-06-03 18:14:47,461 --> modem.py           ERROR
+CREG: 0,2

OK

2021-06-03 18:14:57,262 --> run.py             DEBUG    Configurator is working...
2021-06-03 18:14:57,263 --> run.py             DEBUG    Network manager is working...
2021-06-03 18:14:57,326 --> run.py             DEBUG    Monitor is working...
2021-06-03 18:14:59,490 --> monitor.py         DEBUG    Monitoring data updated with changes.
2021-06-03 18:14:59,491 --> modem.py           INFO     Checking the network is ready...
2021-06-03 18:15:00,211 --> modem.py           ERROR
+CREG: 0,2

OK


2021-06-03 18:15:00,212 --> cm.py              ERROR    check_network() ->
+CREG: 0,2

OK

Hello @johan.ferguson

Please make sure the antennas are connected correctly and firmly.
What is the output of the following commands? (use terminal to run these commands)
atcom AT+CPIN?
atcom AT+CSQ
atcom AT+QCSQ