Devices Status Online but no cellular connection

Hi, I am not able to verify my connectivity as I am not sure where is the problem of my installation. Please advice, thank you.

Hi @kohbicycle ,

If you activate the remote support setting of your device and share the support key with me, I can help you quickly. Could you PM me your remote-support token so that I can check and fix it?

1 Like

Hi again.

Thank you for sharing. The problem was that the dhcpcd service was inactive.

/ $ sudo systemctl status dhcpcd.service
* dhcpcd.service - DHCP Client Daemon
     Loaded: loaded (/lib/systemd/system/dhcpcd.service; disabled; vendor preset: enabled)
     Active: inactive (dead)
       Docs: man:dhcpcd(8)

Because of that, the wwan0 (cellular) interface couldn’t get an IP address. I reactivated it and now your cellular connection is working. Everything is fine now!

so just enable by using the following command?
systemctl enable dhcpcd.service

Here are those commands:

systemctl enable dhcpcd.service
systemctl start dhcpcd.service

ok thank you, will do a fresh installation to make sure i have all the right steps.