Core device not connected but cellular is connected

Sixfab Connect Sixfab CORE
1

Hello,

We have recently got the sixfab base hat for raspberry pi 5 to use it for internet connectivity, but after setting it up it worked for a few days then stopped working now everytime i connect it - the core device is shown as not connected. We need the internet connectivity for our use cases. I did go through all the posts on the community.
I installed atcom and tried AT+CPIN which returned OK but AT+ICCID is returning error.

I also tried setting up the PPP connection it still isnt working,

Please help me with this.

2

Hi,

Could you send me your Asset SID or ICCID via PM? Which SIM are you using?

4

I tried the AT commands again now, this time CPIN is giving error but ICCID is returning a value.

5

Also it seems like the network is working at times but its taking 5 or minutes to load a webpage sometimes it’s not working