Connectivity issues

@ensar there seems to be an outage, I wanted to confirm that this is on your end

@saeed for visibility, please let me know if you have any updates on this outage

Hi @tripwire ,

Thank you for reaching out. We are currently experiencing a SIM connectivity issue starting from 22:07 UTC on February 11, 2025. This may cause failures to attach or increased latency. Our team is actively investigating and working on a resolution.

We will provide updates as soon as more information becomes available. Let us know if you have any further questions.

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Update:

Our investigation is ongoing. At its peak, around 70% of data sessions were lost, but some have now recovered.

Thank you for your patience.

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Update:

The issue has been resolved, and connectivity has returned to normal. Devices should no longer experience frequent disconnections, and overall stability is restored. Our team will continue monitoring.

Please let us know if you encounter any further issues.

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