I followed the instructions here and successfully updated my modem firmware, this did not resolve the problem: Cellular Connection Unavailable
Below are the logs after updating my firmware:
Diagnostic Data:
cat /home/sixfab/.core/diagnostics/cm-diag-repeated.yaml
con_interface: true
modem_apn: true
modem_mode: true
modem_reachable: true
network_reqister: true
pdp_context: false
sim_ready: true
timestamp: 2021-04-12_12:40:45
usb_driver: true
usb_interface: true
core_manager Logs:
2021-04-12 12:38:17,030 → cm.py ERROR initiate_ecm() → ECM initiation failed!
2021-04-12 12:38:17,232 → modem.py INFO Checking the ECM initialization…
2021-04-12 12:38:18,155 → modem.py INFO ECM Connection is initiating…
2021-04-12 12:38:19,778 → cm.py ERROR initiate_ecm() → ECM initiation failed!
2021-04-12 12:38:19,980 → modem.py INFO Checking the ECM initialization…
2021-04-12 12:38:20,895 → modem.py INFO ECM Connection is initiating…
2021-04-12 12:38:22,447 → cm.py ERROR initiate_ecm() → ECM initiation failed!
2021-04-12 12:38:22,649 → modem.py INFO Diagnostic is working…
2021-04-12 12:38:22,649 → modem.py DEBUG [1] : Is connection interface exist?
2021-04-12 12:38:22,656 → modem.py DEBUG [2] : Is USB interface exist?
2021-04-12 12:38:22,680 → modem.py DEBUG [3] : Is USB driver exist?
2021-04-12 12:38:24,310 → modem.py DEBUG [4] : Is modem reachable?
2021-04-12 12:38:25,201 → modem.py DEBUG [5] : Is ECM PDP Context is active?
2021-04-12 12:38:26,051 → modem.py DEBUG [6] : Is the network is registered?
2021-04-12 12:38:26,051 → modem.py INFO Checking the network is ready…
2021-04-12 12:38:26,936 → modem.py INFO Network is registered.
2021-04-12 12:38:26,936 → modem.py DEBUG [7] : Is the APN is OK?
2021-04-12 12:38:27,889 → modem.py DEBUG [8] : Is the modem mode OK?
2021-04-12 12:38:28,774 → modem.py DEBUG [9] : Is the SIM ready?
2021-04-12 12:38:29,701 → modem.py INFO Creating diagnostic report on → /home/sixfab/.core/diagnostics/cm-diag-repeated.yaml
2021-04-12 12:38:29,940 → modem.py INFO Connection interface is reset…
2021-04-12 12:38:29,992 → modem.py INFO Interface wwan0 is down.
2021-04-12 12:38:35,053 → modem.py INFO Interface wwan0 is up.
2021-04-12 12:38:35,055 → modem.py DEBUG Interface Name: wwan0
2021-04-12 12:38:41,172 → modem.py INFO Modem interface is detected.
2021-04-12 12:38:43,201 → cm.py ERROR check_internet() → No internet!
2021-04-12 12:39:03,223 → modem.py INFO USB interface is reset…
2021-04-12 12:39:03,619 → cm.py ERROR reset_usb_interface() → (‘Message: ‘, (’’, ‘’, 1))
2021-04-12 12:39:05,622 → modem.py INFO USB interface is reset…
2021-04-12 12:39:05,953 → cm.py ERROR reset_usb_interface() → (‘Message: ‘, (’’, ‘’, 1))
2021-04-12 12:39:07,956 → modem.py INFO USB interface is reset…
2021-04-12 12:39:08,290 → cm.py ERROR reset_usb_interface() → (‘Message: ‘, (’’, ‘’, 1))
2021-04-12 12:39:10,027 → run.py DEBUG Configurator is working…
2021-04-12 12:39:10,029 → run.py DEBUG Network manager is working…
2021-04-12 12:39:13,189 → network.py INFO wwan0 metric changed : 10000
2021-04-12 12:39:13,225 → network.py INFO wlan0 metric changed : 10000
2021-04-12 12:39:13,237 → run.py DEBUG Monitor is working…
2021-04-12 12:39:15,928 → monitor.py DEBUG Monitoring data updated with changes.
2021-04-12 12:39:15,929 → modem.py INFO Modem is resetting softly…
2021-04-12 12:39:20,234 → modem.py DEBUG Modem turned off.
2021-04-12 12:39:33,821 → modem.py DEBUG Modem USB interface detected.
2021-04-12 12:39:52,953 → modem.py DEBUG Modem AT FW is working.
2021-04-12 12:39:52,961 → modem.py INFO Modem started.
2021-04-12 12:39:54,979 → identify.py INFO [?] System identifying…
2021-04-12 12:39:54,980 → identify.py DEBUG [+] Modem vendor name
2021-04-12 12:39:55,031 → identify.py DEBUG [+] Turning off AT command echo
2021-04-12 12:39:55,951 → identify.py DEBUG [+] Product Name
2021-04-12 12:39:57,850 → identify.py WARNING Modem name couldn’t be found with method 1!
2021-04-12 12:39:58,728 → identify.py WARNING Modem name couldn’t be found with method 2!
2021-04-12 12:39:58,729 → identify.py WARNING Modem name identification failed!
2021-04-12 12:39:58,729 → identify.py DEBUG [+] Modem USB VID and PID
2021-04-12 12:40:00,260 → identify.py DEBUG [+] IMEI
2021-04-12 12:40:01,158 → identify.py DEBUG [+] Modem firmware revision
2021-04-12 12:40:02,061 → identify.py DEBUG [+] SIM ICCID
2021-04-12 12:40:02,969 → identify.py DEBUG [>] OS Identification
2021-04-12 12:40:02,974 → identify.py DEBUG [+] OS artchitecture
2021-04-12 12:40:03,000 → identify.py DEBUG [+] OS machine
2021-04-12 12:40:03,001 → identify.py DEBUG [+] Kernel version
2021-04-12 12:40:03,002 → identify.py DEBUG [+] Host name
2021-04-12 12:40:03,002 → identify.py DEBUG [+] OS platform
2021-04-12 12:40:03,009 → identify.py WARNING System setup has changed!
2021-04-12 12:40:03,210 → modem.py INFO Modem configuration started.
2021-04-12 12:40:04,126 → modem.py INFO APN is up-to-date.
2021-04-12 12:40:04,126 → modem.py INFO Checking the mode of modem…
2021-04-12 12:40:07,043 → modem.py INFO Checking the SIM is ready…
2021-04-12 12:40:07,969 → modem.py INFO SIM is ready.
2021-04-12 12:40:09,972 → modem.py INFO Checking the network is ready…
2021-04-12 12:40:10,901 → modem.py INFO Network is registered.
2021-04-12 12:40:15,984 → run.py DEBUG Configurator is working…
2021-04-12 12:40:15,985 → run.py DEBUG Network manager is working…
2021-04-12 12:40:19,116 → network.py INFO wwan0 metric changed : 10000
2021-04-12 12:40:19,158 → network.py INFO wlan0 metric changed : 10000
2021-04-12 12:40:19,172 → run.py DEBUG Monitor is working…
2021-04-12 12:40:21,957 → monitor.py DEBUG Monitoring data updated with changes.
2021-04-12 12:40:21,958 → modem.py INFO Checking the ECM initialization…
2021-04-12 12:40:22,847 → modem.py INFO ECM Connection is initiating…
2021-04-12 12:40:24,355 → cm.py ERROR initiate_ecm() → ECM initiation failed!
2021-04-12 12:40:24,556 → modem.py INFO Checking the ECM initialization…
2021-04-12 12:40:25,528 → modem.py INFO ECM Connection is initiating…
2021-04-12 12:40:27,071 → cm.py ERROR initiate_ecm() → ECM initiation failed!
2021-04-12 12:40:27,272 → modem.py INFO Checking the ECM initialization…
2021-04-12 12:40:28,182 → modem.py INFO ECM Connection is initiating…
2021-04-12 12:40:29,872 → cm.py ERROR initiate_ecm() → ECM initiation failed!
2021-04-12 12:40:30,074 → modem.py INFO Checking the ECM initialization…
2021-04-12 12:40:30,986 → modem.py INFO ECM Connection is initiating…
2021-04-12 12:40:32,568 → cm.py ERROR initiate_ecm() → ECM initiation failed!
2021-04-12 12:40:32,770 → modem.py INFO Checking the ECM initialization…
2021-04-12 12:40:33,672 → modem.py INFO ECM Connection is initiating…
2021-04-12 12:40:35,271 → cm.py ERROR initiate_ecm() → ECM initiation failed!
2021-04-12 12:40:35,473 → modem.py INFO Checking the ECM initialization…
2021-04-12 12:40:36,409 → modem.py INFO ECM Connection is initiating…
2021-04-12 12:40:38,535 → cm.py ERROR initiate_ecm() → ECM initiation failed!
2021-04-12 12:40:38,736 → modem.py INFO Diagnostic is working…
2021-04-12 12:40:38,737 → modem.py DEBUG [1] : Is connection interface exist?
2021-04-12 12:40:38,744 → modem.py DEBUG [2] : Is USB interface exist?
2021-04-12 12:40:38,769 → modem.py DEBUG [3] : Is USB driver exist?
2021-04-12 12:40:40,209 → modem.py DEBUG [4] : Is modem reachable?
2021-04-12 12:40:41,158 → modem.py DEBUG [5] : Is ECM PDP Context is active?
2021-04-12 12:40:42,083 → modem.py DEBUG [6] : Is the network is registered?
2021-04-12 12:40:42,084 → modem.py INFO Checking the network is ready…
2021-04-12 12:40:43,002 → modem.py INFO Network is registered.
2021-04-12 12:40:43,002 → modem.py DEBUG [7] : Is the APN is OK?
2021-04-12 12:40:43,926 → modem.py DEBUG [8] : Is the modem mode OK?
2021-04-12 12:40:44,901 → modem.py DEBUG [9] : Is the SIM ready?
2021-04-12 12:40:45,822 → modem.py INFO Creating diagnostic report on → /home/sixfab/.core/diagnostics/cm-diag-repeated.yaml
2021-04-12 12:40:46,027 → modem.py INFO Connection interface is reset…
2021-04-12 12:40:46,075 → modem.py INFO Interface wwan0 is down.
2021-04-12 12:40:51,136 → modem.py INFO Interface wwan0 is up.
2021-04-12 12:40:51,140 → modem.py DEBUG Interface Name: wwan0
2021-04-12 12:40:58,269 → modem.py INFO Modem interface is detected.
2021-04-12 12:41:00,292 → cm.py ERROR check_internet() → No internet!
core_agent Logs:
2021-04-12 12:38:23,987 → monitoring.py DEBUG Sending new monitoring data
2021-04-12 12:38:23,997 → monitoring.py DEBUG Sending new system data
2021-04-12 12:38:24,117 → monitoring.py DEBUG Updated last monitoring data
2021-04-12 12:38:24,138 → monitoring.py DEBUG Updated last system data
2021-04-12 12:38:54,043 → monitoring.py DEBUG Skipping monitoring data, couldn’t find any changes.
2021-04-12 12:38:54,056 → monitoring.py DEBUG Skipping system data, couldn’t find any changes.
2021-04-12 12:39:05,971 → main.py DEBUG [SIGNALING] Got request, creating response
2021-04-12 12:39:06,163 → main.py DEBUG [SIGNALING] Sent response
2021-04-12 12:39:24,106 → monitoring.py DEBUG Sending new monitoring data
2021-04-12 12:39:24,118 → monitoring.py DEBUG Skipping system data, couldn’t find any changes.
2021-04-12 12:39:24,244 → monitoring.py DEBUG Updated last monitoring data
2021-04-12 12:39:54,166 → monitoring.py DEBUG Skipping monitoring data, couldn’t find any changes.
2021-04-12 12:39:54,177 → monitoring.py DEBUG Skipping system data, couldn’t find any changes.
2021-04-12 12:40:24,226 → monitoring.py DEBUG Sending new monitoring data
2021-04-12 12:40:24,241 → monitoring.py DEBUG Sending new system data
2021-04-12 12:40:24,363 → monitoring.py DEBUG Updated last monitoring data
2021-04-12 12:40:24,399 → monitoring.py DEBUG Updated last system data
2021-04-12 12:40:54,289 → monitoring.py DEBUG Skipping monitoring data, couldn’t find any changes.
2021-04-12 12:40:54,302 → monitoring.py DEBUG Skipping system data, couldn’t find any changes.
2021-04-12 12:41:24,347 → monitoring.py DEBUG Skipping monitoring data, couldn’t find any changes.
2021-04-12 12:41:24,359 → monitoring.py DEBUG Skipping system data, couldn’t find any changes.
2021-04-12 12:41:54,391 → monitoring.py DEBUG Sending new monitoring data
2021-04-12 12:41:54,397 → monitoring.py DEBUG Skipping system data, couldn’t find any changes.