Active, but not online

Followed instructions for installing a core hat (Telit ME910c1-ww) on Pi 3b. Sim shows “active” but offline. Not sure where to go from here. Please help.



If you activate the remote support setting of your device and share the support key with me, I can help you quickly. Could you PM me your remote-support token and SIM ICCID so that I can check and solve it? Thanks.

OK great. How do I PM you? Don’t see a button for that…