5G Jumpstart no service

Hi, I’m trying to set up the Jumpstart 5G kit but constantly get no range, even though I get 5G on my phone. Not sure if that’s the fake 5G issue, or I am doing something wrong.

Is the Jumpstart 5G supporting other networks than 5G? Can I connect different antenna to get 4G/3G range? Ideally, I want to get 5G NSA + 4G/3G :slight_smile:

Hi,

Could you please mention which SIM are you using?

There should be monitor_network.sh bash file in your /home/pi directory. Could you run it and share the output?

It doesn’t support other networks than 5G(SA/NSA). The device is only certified for 5G networks hence supports 5G only.

I am having the same problem. I have multiple devices and tested on all of them. Any updates on the issue? Here is the output from monitor_network.sh

AT
OK

AT+QGMR
RM502QAEAAR11A04M4G_01.202.01.202

OK

AT+CGDCONT?
+CGDCONT: 1,"IPV4V6","services.telenor.se","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0,,,,,,,,,"",,,,0
+CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0,,,,,,,,,"",,,,0
+CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1,,,,,,,,,"",,,,0

OK

AT+CFUN?
+CFUN: 1

OK

AT+QCFG="usbnet"

+QCFG: "usbnet",0

OK

AT+QNWPREFCFG="mode_pref"
+QNWPREFCFG: "mode_pref",NR5G

OK

AT+QENG="servingcell"
+QENG: "servingcell","LIMSRV","NR5G-SA","TDD",240,68,4A801C3F2,10,64,634080,78,3,-94,-12,9,1,36

OK

AT+QNWPREFCFG="nr5g_disable_mode"
+QNWPREFCFG: "nr5g_disable_mode",0

OK

AT+QNWPREFCFG="nr5g_band"
+QNWPREFCFG: "nr5g_band",41:77:78

OK

AT+QNWPREFCFG="nsa_nr5g_band"
+QNWPREFCFG: "nsa_nr5g_band",2:41:66

OK

AT+QNWINFO
+QNWINFO: No Service

OK

AT+COPS?
+COPS: 0

OK

AT+CGACT?
+CGACT: 1,0
+CGACT: 2,0
+CGACT: 3,0

OK

AT+CGPADDR=1
+CGPADDR: 1,""

OK