Cellular Connection Issue

Using Sixfab Raspberry Pi 3G/4G&LTE Base Hat with Telit LE910CX-Series LE910C4-NF. The SIM ICCID has been activated and used the Sixfab Core method. However, it does not show a cellular connection and can only connect to Wifi as of right now.

Hi @iotcapstone2021 ,

Please check for any errors in the log of CORE services, if any let me know.
Also, if your device is connected, if you activate the remote support setting of your device and share the remote-support token with me, I can help you solve the problem.
m: ensar@sixfab.com

Okay we emailed the remote-support token.

@ensar Do we need to send remote support token again?

No, I will check. @iotcapstone2021

Okay, currently using a different USB cable so let us know if it works now.

Okay, currently using a different USB cable so let us know if it works now. @ensar